Privacy policy
This Privacy Policy describes how Gold Seal Shilajit (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@goldsealshilajit.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information”.
Device Information
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor WordPress.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: To provide products or services to you, to process payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and to provide marketing information in line with your preferences.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor WordPress.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Disclosure for a business purpose: Not applicable.
Personal Information collected: Not applicable.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
We use WordPress to power our online store. You can read more about how WordPress uses your Personal Information here:
https://automattic.com/privacy/.
We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest.
We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/.
You can opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. Some of this information is shared directly, and some through cookies or similar technologies (subject to your consent based on location).
Using Personal Information
We use your Personal Information to provide our services to you. This includes offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.
Lawful Basis
Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
Your consent.
The performance of the contract between you and the Site.
Compliance with our legal obligations.
To protect your vital interests.
To perform a task carried out in the public interest.
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you request erasure. For more details, refer to the Your Rights section below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making.
